A global provider of well-designed, affordable home furnishing products needed to make sure that the right people had access to the right information, at the right time. To do this they needed to transform their information systems.

Rapid growth and international expansion had created a sprawling intranet with disconnected islands of information. People were finding it hard to shift through a mass of material to find what they needed to do their jobs. 

Our Answer

Making information more relevant was a big task, especially when they had large teams based in 24 countries. Different people had different needs, from colleagues in stores, purchasing and distribution teams, through to wholesale, support and manufacturing groups.

We built the platform for the new intranet using Microsoft SharePoint Server 2007. It offers the best of both worlds – centralised content creation combined with intelligent content distribution. The old site had been built around the needs of information providers, but we created the new one around what users needed to do their work.

A Success Story

First and foremost, we made sure we delivered the project on time and within budget. The solution has created a centralised library of easily accessible and searchable information. This has resulted in a 90 per cent reduction in documentation (from 300,000 down to 30,000 documents), which in turn has helped to dramatically improve version control and information management across the organisation.

The ability to share the same publishing tools,topics and target groups has enabled a closeknit community of around 300 publishers to collaborate more effectively with communicators and update content on a regular basis.

But, by far the biggest change is the way that the new site now enables business processes and information to flow efficiently and effectively across the company, irrespective of geographical or organisational borders.

Why work with Logica?

Our teams bring together a heady mix of technical skill and business expertise. To help keep a check on costs we can blend experienced client-facing project staff in Europe and our backend system development teams based in India.